Keep the wick trimmed to 1/4" before lighting your candle. Allow the soy wax to melt to the edges on the first burn. Never leave your candle unattended, and keep the flame away from flammable objects. Keep candle out of reach of children and pets, on an even, hard surface while it is burning. Keep your candle free of debris such as used matches or wick clippings. Do not burn for more than 4 hours at a time. Discontinue use when 1/2" of wax remains in your candle.

Read more on our Candle Care + Safety page.

Our standard turnaround time is 3-4 days and does not include shipping time. During the busier seasons (like new launches and during the holiday season) this may be a little longer than usual. If you need your order in a rush, send us an email at julianna@juliannacandle.com and we will do our best to get it to you sooner!

We love the wholesale + custom side of our business and have prepared different guides depending on what you need.

Click here for corporate gifting + events.

Click here to learn more about wholesale partnerships + becoming a stockist.

Click here to learn more about our weddings + showers candle program.

Click here for fundraisers + charities.

We're pretty new to this space, but really excited to get started. Learn more about our workshops here.

Being environmentally conscious has always been important to Julianna. We also know how important sustainability and clean products are to our customers and partners.

We’re proud of the efforts that we’re taking to be more sustainable, including our plastic-free packaging, clean-burning and non-toxic candles, and our 100% recycled or biodegradable shipping materials.

We’ve got you covered - check out this blog post for details.

We don't have a retail shop at the moment, but do offer an option for free local pickup during checkout.

You can find our products at all Goodness Me! locations in Ontario and a bunch of other amazing shops - find the complete list here.

Free local pickup in Waterloo, Ontario is available during checkout - select the pickup option when completing your online order. Pickup instructions will be emailed to you when your order is ready.

We currently ship across Canada - sorry to our US and international friends!